Privacy Policy

Last updated: 28 September 2026

Days of August respects your privacy. This policy explains what personal information we collect through daysofaugust.com, how we use it, who we share it with, and how you can contact us about it.

Information we collect

When you browse our website, place an order, contact us, create an account or sign up for emails, we may collect:

Your name, email address, phone number, billing and delivery addresses.
Details of your orders, enquiries, returns and correspondence with us.
Information you choose to provide when you sign up for marketing.
Information about how you use our website, such as your IP address, device and browser information, pages viewed, and how you arrived at our site.
Payment and transaction information needed to process an order. Payments are processed through the payment options available at checkout.

We collect information directly from you and, where applicable, through our website, store platform and service providers.

How we use your information

We use your information to process and deliver orders, take payments, answer questions, provide customer service, manage returns, maintain and improve our website, protect our business and customers from fraud, and meet our legal and record-keeping obligations.

If you sign up for marketing, we may also use your information to send you news about Days of August, including new pieces, events and offers. You can unsubscribe from marketing emails at any time using the link in an email or by contacting us. Unsubscribing from marketing does not stop emails needed to manage an order or respond to an enquiry.

Who we share information with

We do not sell customer contact lists. To run our business, we may share information with service providers that help us operate our website and fulfil orders. These may include our ecommerce platform, payment providers, delivery companies, email marketing provider, website analytics and advertising providers, and professional advisers.

We share information relevant to the service they provide. We may also disclose information where required or permitted by law, or where necessary to protect our rights or address suspected fraud or misuse of our website.

Some service providers may process or store information outside Australia. Their locations and handling practices may change, so you can contact us if you would like more information about a particular provider.

Cookies, analytics and advertising

Our website uses cookies and similar technologies to make the store work, remember preferences, understand how visitors use the site, and measure or show advertising.

Some cookies are necessary for features such as the shopping cart and checkout. Others may be used for analytics or advertising. Where available, you can manage your choices through the privacy or cookie controls on our website. You can also manage cookies in your browser settings, although disabling some cookies may affect how the site works.

Advertising and analytics providers may receive information about your activity on our website through cookies or similar technologies. Their use of that information is also governed by their own privacy policies.

How we protect and keep information

We take reasonable steps to protect the personal information we hold from loss, misuse and unauthorised access or disclosure. No method of online transmission or storage is completely secure.

We keep information for as long as reasonably needed to provide our services, maintain business records, resolve concerns and meet legal obligations. When we no longer need it, we take reasonable steps to delete or de-identify it.

Access, corrections and privacy concerns

If you would like to access or correct personal information we hold about you, change your marketing preferences, or raise a privacy concern, please email hello@daysofaugust.com. We may need to confirm your identity before making changes or providing information.

We will consider your request and respond within a reasonable time. If you are unhappy with our response, you can contact us again with the details of your concern. Where applicable, you may also be able to make a complaint to the Office of the Australian Information Commissioner.

Other websites

Our website may link to websites operated by other businesses. Their privacy practices are covered by their own policies, which we encourage you to read.

Changes to this policy

We may update this policy as our website, services or legal obligations change. The current version will be available on this page, with its last updated date shown above.

Contact

Days of August
Adelaide, South Australia
hello@daysofaugust.com